Mr. Begench, a customer from Turkmenistan, personally inspected the machine and decided to purchase the cattle head and hoof dehairing machine and the cattle tripe cleaning machine.

Country:  Turkmenistan

Project：Monica and EME team complete heartwarming delivery in Turkmenistan

On August 5, 2025, Mr. Begench, a Turkmenistan customer, visited our factory, hosted by our colleague Monica, to inspect the cattle hoof dehairing machine and tripe cleaning machine he was interested in purchasing. As the head of a local meat processing company, Mr. Begench had high expectations for the equipment's practicality, durability, and ease of operation. During the visit, our technicians demonstrated the complete workflow of the two machines—from high-pressure cleaning of the cattle hoof and drum dehairing to the multi-stage tumbling cleaning of the tripe and automatic slag removal. Every detail demonstrated our deep understanding of slaughterhouse cleaning processes and our expertise in manufacturing.

To provide customers with a more intuitive operating experience, our EME technical team thoughtfully switched the language of the equipment's control panel to Russian on-site and provided illustrated explanations, significantly enhancing customer confidence and enhancing communication efficiency. Mr. Begench highly praised the equipment's overall design, material craftsmanship, level of automation, and our attentive service, praising its "comprehensive functionality, clear operation, and reliable quality."

After a phone call with the domestic leadership team, he immediately placed an order! Upon receiving confirmation, our EME team responded swiftly, arranging a logistics vehicle to arrive on-site, packaging the equipment in shock-resistant wooden crates, sealing it with stretch film, and completing loading and shipment. The entire process was efficient, professional, and seamless, fully demonstrating our customer-centric service philosophy and strong collaborative execution capabilities. This successful contract signing is not only a recognition of Monica's professional services, but also a strong testament to our product strength and localized service capabilities. Going forward, we will continue to deepen our presence in the international market, using our ingenious products and attentive service to help our global customers achieve efficient production!